Locations

Mississauga

Ontario

Mississauga is a large Canadian city neighbouring Toronto on Lake Ontario. On the lakefront, Port Credit has shops, a working lighthouse and a marina with a grounded freighter. Multi-use trails wind through the city’s parks and woodlands. In the centre, Mississauga Celebration Square hosts multicultural festivals and has a skating rink in winter. A popular shopping destination, the city has several huge malls.

Local Riding Rules

Each city sets its own rules for riding with Bird. Here’s what to know before you ride.

Age restriction

16 and up.

Speed limit

20 km/h maximum.

Riding rules

Single rider per vehicle; double riding and sidewalk riding is strictly prohibited.

Riding restrictions

E-Scooters are permitted on roads with speed limits ≤ 50 km/h, bike lanes, cycle tracks, crossrides, and major paved park trails.

Parking

Where to Park: Always return vehicles to an official designated parking spot at the end of your trip.

Keep Pathways Clear: Vehicles must never obstruct sidewalks, roadways, driveways, accessibility ramps, or transit stops.

Avoid Fines: Ending a trip outside a designated zone or leaving a vehicle blocking public access will result in automatic mis-parking fines.

Accessible vehicle rental

An accessible vehicle can be rented from Bird Canada. To request one, email 311_mississauga@birdcanada.co with your pickup and drop-off information.

Text To Ride

If you’re eligible, email texttoride@bird.co with your proof of eligibility. You’ll then receive a number to text when you want to start (unlock) and end (lock) your ride.

Choose the Way You Ride

  • Pay as You Go

    Freedom, on your terms. Just hop on, ride, and pay per minute. Standard unlock, taxes, and compliance fees apply — no strings attached.

  • Ride Passes

    Your go-to for everyday rides. Grab a pass that fits your lifestyle — from quick trips to all-day adventures. Each pass includes a set number of ride minutes, valid for a limited time.

  • Bird Plus: Flat-Rate Subscription

    Ride more, worry less. With Bird Plus, members get predictable pricing every time they ride. Pay one low recurring fee and enjoy flat-rate rides whenever you roll.

How to Contact Bird Canada

Bird Canada maintains a 24-hour customer service phone number and email address for members of the public to report concerns or complaints or ask questions about the e-scooters or e-bikes.

Phone 1-866-205-2442

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Come fly with us.

Download the Bird app to locate your closest available Bird in select cities.